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Documents when traveling during level 3


Dear justGO customer,

Following the introduction of level 3 from 1st June 2020, please take note of the following:

- If you were meant to travel during the lockdown, please contact the bus or airline company for a refund.

- If you want to travel from 1st June 2020 onwards, most bus & flights companies have now resumed their services.

Book with confidence on our website as we are only selling tickets from bus and airline companies that are operating. If you need assistance with your reservation, you can either call us on 087 330 1111, email us at or by WhatsApp on 065 346 3078.

Please make sure that you've got all the necessary documents below when traveling. (see detailled documents required below).

  • Travelling for business: Form 2 must be signed by your manager.
  • Moving residence or moving to care for an immediate family member: You’ll need a Form 6 affidavit, sworn at a police station or Magistrate’s Court.
  • Student travel: Form 3A/3B as applicable. This must be signed by the head of your school or tertiary institution.
  • Attending a funeral or transporting mortal remains: Form 4 and Form 5 as applicable. This must be sworn at a police station or Magistrate’s Court.
  • Travelling with children: Form 3, sworn at a Magistrate’s Court.

Book your bus or flight ticket NOW

The justGO team.

The justGO team


Disaster Management Act: Regulations:
Alert level 3 during Coronavirus COVID-19 lockdown

Movement of persons. People are only allowed to move between provinces, metropolitan areas and districts and hotspots for one of the following reasons (Section 33 (4))

1) For work - carrying out work responsibilities or performing any service permitted under Alert Level 3 (You'll need a permit issued by your employer in accordance with Form 2 of Annexure A) (Section 33(4)(a))
2) If you're travelling to move to a new residence (Section 33(4)(b)(i))
3) If you're moving to care for an immediate family member (The person needs an affidavit which corresponds to Form 6 of Anexure A) (Section 33(4)(b)(ii))
4) If you are a member of Parliament performing oversight responsibilities(Section 33 (4)(c)
5) Learners or students referred to in regulation 34(5) who have to commute to and from those schools or institutions of higher learning during periods when those schools or institutions are permitted to operate (Section 33 (4)(d)
6) The attendance of funerals (Limited to close family members as in regulation 35) (Section 33 (4)(e);
7) The obtaining medical treatment (Section 33 (4)(g)
8) If you are leaving a quarantine or isolation facility and you need to return to your place of residence (Section 33 (4)(h))
9) Any movement permitted under regulation 41 (Section 33 (4)(i)

You need a valid permit to travel for one of these reasons. You can board a bus with a permit for any of the above reasons to travel. 

As we all experience unknown circumstances during the outbreak of the Coronoavirus we would like to advise you of our continued support with your travel plans.

Southern African bus and airline companies have introduced flexible rules and regulations for passengers that are unable to travel as planned. Also note that bus companies and airline schedules could change last minute and during the coming weeks services can be influenced by new restrictions. All our suppliers have also introduced new bus and aircraft cleaning processes to safeguard passengers. If you have booked with justGO or plan to book with justGO please make sure you do make contact with our support team for the latest updates.

When you do travel please make sure you follow some basic steps in ensuring you do not get affected or affect other passengers.

  1. If you are ill do no travel and follow the directions of your local health authority.
  2. Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water for at least 20 – 30 second.
  3. Where possible maintain social distancing of at least 1 metre (3 feet) distance between yourself and other passengers.
  4. Avoid touching your eyes, nose and mouth and try to wear a face mask for more protection.
  5. Practice respiratory hygiene. Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.
  6. National and local authorities will have the most up to date information on the situation in South Africa, Zimbabwe, Botswana and across the region.

We are available via e-mail or telephone on 087 330 1111 or by WhatsApp on 065 346 3078.

Safe travel.

The justGO team

South African COVID-19 Corona Virus. Access the latest information on:

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